Please use this document to configure your Open Content Network (OCN) set up with SuccessFactors and BizLibrary. You will use the SuccessFactors links below while you are configuring your set up with BizLibrary. This document outlines how clients using the SuccessFactors LMS will use the Open Content Network integration to sync BizLibrary Content, as well as authenticate their learners into the BizLibrary Learning Experience Platform (LXP).
SuccessFactors/BizLibrary will start here:
1. Contact your BizLibrary Client Success Manager to contract the OCN Connector.
1. Adding Open Content Network Provider Names
Link: https://help.sap.com/docs/successfactors-learning/implementing-open-content-network/adding-open-content-network-provider-names?q=OCN+provider+name
Notes: On step one in the link above, Labels is not located according to documentation. The new location of labels is: References > Manage Labels > Labels
Label Id = BizLibrary
2. Enabling a OCN third-party provider
Link: https://help.sap.com/docs/successfactors-learning/implementing-open-content-network/enabling-open-content-network-third-party-provider
For launch to LXP:
# BizLibrary Provider
providers[BIZLIBRARY].enabled=true
providers[BIZLIBRARY].name=BizLibrary
providers[BIZLIBRARY].label=label.u.BizLibrary
providers[BIZLIBRARY].baseLaunchUrl=https://lms.bizlibrary.com/learner/library/content/
providers[BIZLIBRARY].pricingModel=SUBSCRIPTION
defaultValues.markCompleteOnLaunch[BIZLIBRARY]=false
3. Generating an Admin Level System Client Secret for the SAP SuccessFactors Learning System
*Client will need to generate a Client Secret key. Link: https://help.sap.com/docs/successfactors-learning/implementing-open-content-network/generating-admin-level-system-client-secret-for-sap-successfactors-learning-system
The name of the admin must be: BizLibrary
The Newly Generated Client Secret that is generated needs to be saved and shared with BizLibrary along with information in Step 4.
4. Share information between SuccessFactors and BizLibrary
Information needed for OCN setup:
Client must retrieve a Base URL from SuccessFactors.
- Base URL
- Client must request from SuccessFactors or visit Admin Center > Learner Administration. The base URL in the browser is the base URL for the API.
- Client Secret that is generated in Step 3 (may have already been done)
- Success Factors Client Id (They get this from Success Factors)
- Once Base URL, Client Secret and Client Id are retrieved, use these steps:
- Visit cds.bizlibrary.com.
- In the top right, click on the setting (gear) icon, and select OCN Setup
- Click on New Integration.
- Input your SuccessFactors Client ID, Base URL, and Credentials into your BizLibrary CDS set up page.
- Note: You may only have one option on your Product dropdown depending on the content SKU that was purchased.
5. Once all information is shared with BizLibrary (CDS):
Link: https://help.sap.com/docs/successfactors-learning/learning-management-settings-configuration-guide-a95c79970d9545b2a8d483f6f27965fa/synchronize-open-content-network-content?q=Content+Network+Content+Synchronization
BizLibrary will create a weekly trigger to send all content to SuccessFactors. Client will then import those waiting courses into their SuccessFactors instance.
There is an automatic process (System Administration > Automatic Processes > Open Content Network Content Synchronization) in SuccessFactors that can be configured to update the OCN content. This will sync course metadata and clean up inactive courses. Inactive courses can still receive completion records if they remain in the OCN with the Import Status: “Imported”.
https://help.sap.com/docs/successfactors-learning/implementing-open-content-network/importing-open-content-network-items-manually?q=import+Open+Content+Network
Once content is sent to SuccessFactors, the client must import the courses into their SuccessFactors instance.
Import Steps: Locate the courses in SuccessFactors and hit "Import."
Learner Experience
- Once you have imported content into a library and completed the assignment profile, Learner’s will be able to browse BizLibrary content within SuccessFactors LMS.
- When they launch BizLibrary content from SuccessFactors LMS, the learner will authenticate into the BizLibrary LXP to take the content. Learners will also be able to take additional “Related Content” presented on the content profile within the BizLibrary LXP.
FAQs
How do I get started?
Please speak with your Client Success Manager to get started.
What does it cost?
Please speak with your Client Success Manager to cover costs associated with this connector.
How do I authenticate into the BizLibrary LXP?
Clients are encouraged to use SAML authentication to manage their learners within the BizLibrary platform. Clients can also provide BizLibrary a list of learners for them to be imported into the BizLibrary platform.
Whatever authentication method that clients choose, the learner usernames must match between the SuccessFactors LMS and BizLibrary LXP.