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BizLibrary Support

Modifying or Retiring Custom Content in Bulk

This process allows an administrator to update course metadata in bulk using data services. If you do not have access to Data Services to import or export, please reach out to your BizLibrary Client Success Manager.

Step One: To export a list of current courses

  1. Select Administration from the main menu dropdown
  2. Select System from the sidebar menu and then select Data Services
  3. Select Export
  4. Select Export Type - ‘Content’ and select the title of your custom library.
  5. Select Continue and you will receive the export via email.

Note: this export link will be valid for 6 days.

Step Two: Outside of the system, make any necessary changes to the import data and save it.

Note: If you are looking to retire content in mass, locate the ‘ArchiveDate’ column and add in the date you’d like the course(s) to retire. This will not remove historical data, but simply move the content in to an inactive status.

Step Three: To reimport with updates:

  1. Select Administration from the main menu dropdown
  2. Select System from the sidebar menu and then select Data Services
  3. Select Import
  4. Select Import Type – ‘Content’ and select the title of your custom library.
  5. Browse for the updated file and select Upload.

 Commonly Asked Questions

  1. Can I modify the import document outside of the informational fields?  
    • No. Modifying the import in any way (removing rows or columns, rearranging rows or columns, renaming headers, etc.) will result in an unsuccessful import.  
  2.  Where can I find the import template? 
    • You can find the up-to-date version of the import template within the Data Services import modal.  
  3. How much data can I update at once?
    • BizLMS supports up to 100,000 rows of data per import file.  
  4. When can I expect my import to finish processing?  
    • After the file is imported, the results will show at either the top of the hour or during BizLibrary's manual import trigger, depending on the number of rows to process. Smaller imports process at the top of the hour at the latest, while larger imports are queued to begin processing around 12:00 PM CT.
  5. How long does BizLibrary store my import results?  
    • BizLMS retains import information for the last 60 days.  
  6. My import encountered errors. How do I know what the errors mean?  
    • The downloadable results will provide additional details for which rows were successful and which were not. Please review any rows flagged with errors. If you are still unsure as to why the import failed,  please select Live Support at the bottom of any page in BizLMS and opt to be transferred to a Live Agent by clicking the button in chat Talk to a human.