Pop-up blockers can prevent BizLibrary courses from launching properly on mobile devices. Follow the steps below for your specific mobile device and browser.
For Safari on iPhone and iPad:
- Open the Settings app.
- Scroll down and tap Safari.
- Under the "General" section, locate Block Pop-ups.
- Toggle the switch OFF to disable the pop-up blocker.
- Relaunch your browser and try accessing the course again.
For Google Chrome on Android:
- Open the Chrome app.
- Tap the three dots in the top-right corner.
- Select Settings from the dropdown menu.
- Tap Site Settings.
- Select Pop-ups and redirects.
- Toggle the switch to Allow.
- Reopen the course link in Chrome to ensure it launches properly.
For Google Chrome on iPhone and iPad:
- Open the Chrome app.
- Tap the three dots in the bottom-right corner.
- Select Settings from the menu.
- Tap Content Settings > Block Pop-ups.
- Toggle the switch OFF.
- Reload the course link in Chrome to confirm the issue is resolved.
For Microsoft Edge on Android:
- Open the Edge app.
- Tap the three dots in the bottom-right corner.
- Go to Settings > Privacy and security.
- Tap Site permissions > Pop-ups and redirects.
- Toggle the switch to Allow.
- Return to the course link and try again.
For Samsung Internet on Android:
- Open the Samsung Internet app.
- Tap the Menu icon (three horizontal lines) in the bottom-right corner.
- Select Settings.
- Tap Sites and downloads > Pop-ups and redirects.
- Toggle the switch to Allow.
- Relaunch the course link to verify functionality.
Additional Tips:
- If you’re using a third-party ad-blocking app, ensure it’s temporarily disabled or configured to allow pop-ups for BizLibrary.
- Always use the latest version of your mobile browser for the best compatibility with BizLibrary courses.