Verifying an user's assigned role ensures they have the proper permissions to manage content, view reports, or administer learners within BizLMS.
Step-by-Step Instructions
Log in to BizLMS using an Administrator account with user-management access.
Navigate to Administration > People > Learners from the top navigation bar.
Search for the user using their Name or Username.
Click the Actions menu next to the user's record and select Edit Profile (or click directly on their name to view profile details).
Locate the Privileges section within their account profile.
Verify the assigned privileges.
Key Considerations
Role Changes Take Effect Immediately: If you adjust or upgrade a user's role to an administrative level, they may need to log out and log back in to see the updated Administration menu options.
Supervisors vs. Administrators: A user configured as a supervisor in the system may have access to view direct reports, but they do not automatically hold full system-wide administrative privileges unless an administrative role is explicitly assigned.
Need Further Assistance?
If a user requires administrative access but their profile role cannot be modified, contact your organization's primary System Administrator