If a content item shows as indirect on a learner’s profile, the assignment is likely made at the team level, which must then be unassigned at the team level. To see who assigned the content and where it was assigned from, please either go to the learner or content profile following these steps:

1. Go to the Assignments tab
2. Scroll to the content item
3. Click the green triangle to the left of the assignment

How do I unassign content?

Content can be assigned at the Team or Learner-level within the system. If you would like to unassign content that has been assigned directly to a Learner, this can be done within the Learner’s profile. If you would like to unassign content from a Team, this can be done within the Team profile.

To unassign from a Learner:

1. Select Administration from the main menu dropdown
2. Select People from the sidebar menu and then select Learners
3. Click on View Profile next to the Learner you wish to unassign the content from
4. Click on the Assignments tab and locate the assignment
5. Verify it reads “Direct” on the right side and check the box on the left next to the assignment
6. Choose Unassign on the top right

Helpful tip: If it says “Indirect” the course was assigned at the Team level and must be unassigned from the Team as a whole.

To unassign from a Team:

1. Select Administration from the main menu dropdown
2. Select People from the sidebar menu and then select Teams
3. Click on the title of the Team that you wish to unassign the content from
4. Click on the Assignments tab and locate the assignment
5. Verify it reads “Direct” on the right side of the assignment and check the box on the left next to the assignment
6. Choose Unassign on the top right

Helpful tip: If it says “Indirect” the course was assigned at a different Team level and must be unassigned from the other Team.